Straight answers for people on the tools
Practical guides on phones, quotes, deposits and not losing work to voicemail. No fluff, no jargon.
UK call divert codes for every network
The complete list of divert codes for EE, O2, Vodafone, Three, giffgaff, Tesco Mobile, VOXI and SMARTY, including how to set how long your phone rings before diverting, and how to switch it all off.
Read the guide →CalculatorWhat missed calls actually cost a trade business
Drag the slider to your real week and see the number. Plus why callers ring the next name on Google instead of leaving a voicemail, and an honest comparison of the options.
Read the guide →ScriptsVoicemail greeting scripts for UK tradespeople
Daytime, after-hours and holiday scripts you can record in under a minute. Short, clear, and built so callers leave a postcode and a problem.
Read the guide →How-toHow long should your phone ring before voicemail?
Aim for 20–25 seconds on the tools. Network-by-network codes for EE, O2, Vodafone, Three and the big virtual networks, plus Wi-Fi Calling gotchas.
Read the guide →OpsBusiness mobile vs personal phone for sole traders
One number, dual-SIM, or a second handset. HMRC expense basics in plain English, and when a separate work line is worth it.
Read the guide →OpsAfter-hours calls: what to do when the phone rings at 9pm
Pick a policy you can keep, price evening work properly, and set the phone so routine jobs cannot ruin dinner.
Read the guide →MoneyHow to quote over the phone without undercharging
What you can price from a call, what needs eyes on, and the questions that stop a cheap-sounding job turning into a loss.
Read the guide →MoneyDeposits and cancellations for UK trades
Typical deposit patterns, cancel wording you can say out loud, and a plain-English note on cooling-off for phone bookings. Not legal advice.
Read the guide →MoneyCustomer no-shows: what UK trades can do
Confirmation texts, booking deposits, a simple on-site routine, and copy-paste templates for abort fees.
Read the guide →TradeCold-snap boiler calls: phone triage
Questions that separate frozen condensate and thermostat batteries from a real van job. Gas smell goes to 0800 111 999 first.
Read the guide →TradeEmergency vs routine: phone questions every trade should ask
A shared intake checklist plus extras for plumbers, sparks, locksmiths, heating engineers, roofers and builders.
Read the guide →CompareAnswering service costs UK: what trades actually pay
Honest ranges for voicemail, divert-to-partner, human bureaux and flat-fee options. We sell one of them; the comparison stays straight.
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