UK call divert codes for every network
Watch once, then dial. Same codes on EE, O2, Vodafone, Three and every UK virtual network.
Updated 31 July 2026
- Watch
- Dial the code
- Check with *#61#
About a minute — the code, what your screen says back, and how to check it worked. Then use the table below.
UK mobiles divert with the same GSM codes on EE, O2, Vodafone, Three and the big virtual networks. Prefer the double-star form: **61*number**5# for unanswered (5s ring — beats network voicemail), **67* when busy, **62* when unreachable, and **21* for all calls. Cancel with #61# (or ##002# for everything) and check with *#61#. Trades usually want unanswered plus busy plus unreachable so the phone still rings first. Use the national 0-format number — never +44 in the dial code.
The four divert codes
Swipe for all columns →
| Divert type | Turn on | Turn off | Check status |
|---|---|---|---|
| When unansweredRings you first, diverts if you don't pick up (5s) | **61*number**5# | #61# | *#61# |
| When busyDiverts if you're already on a call | **67*number# | #67# | *#67# |
| When unreachableDiverts if your phone is off or out of signal | **62*number# | #62# | *#62# |
| All callsDiverts everything without ringing you | **21*number# | #21# | *#21# |
Replace numberwith the full national number you're diverting to (07… or 01… — never +44), type the code on your Phone keypad, and press call. Your network confirms on screen — the codes are free to dial.
How long should your phone ring before diverting?
The no-answer divert has an extended form that lets you choose how many seconds your phone rings before the call diverts:
**61*number**seconds#
seconds can be 5, 10, 15, 20, 25 or 30 — the network only accepts steps of five. Prefer 5as the default: without those digits (or with a timer that's too long), many UK networks keep sending unanswered calls to their own voicemail instead of your chosen number. Useful range is usually 5–15.
Example: **61*07700900123**5# rings your phone for about 5 seconds — roughly two rings — before the call diverts. Want a bit longer to answer? Try **10# or **15# — just know you may lose the race to voicemail on some networks.
Do divert codes work on every UK network?
There's no such thing as “EE divert codes” or “Vodafone divert codes” — the codes above are part of the GSM standard every network is built on. What differs slightly is the detail around voicemail and charges:
EE
Standard GSM codes work as-is. By default, unanswered calls go to EE voicemail (dial 222 to listen) — setting a **61* divert to another number replaces that until you cancel it with #61#.
O2
Standard GSM codes work as-is. O2's voicemail lives on 901; a **61* divert overrides the default divert-to-voicemail until you cancel it.
Vodafone
Standard GSM codes work as-is. Voicemail is on 121. As on every network, cancelling your divert with #61# sends unanswered calls back to voicemail.
Three
Standard GSM codes work as-is. Voicemail is on 123. Three sets diverts to voicemail by default on new SIMs, so check what's active with *#61# before assuming nothing is set.
giffgaff
Runs on O2's network, so the same GSM codes work. Voicemail is on 443. There's no phone-based customer service, so the dial codes (or the giffgaff app) are the way to manage diverts.
Tesco Mobile
Runs on O2's network — same GSM codes. Voicemail is on 905. Worth checking your tariff's stance on divert charges before leaving one on permanently.
VOXI
Runs on Vodafone's network — same GSM codes, and voicemail is Vodafone's 121. Diverted-call minutes are treated like outgoing calls, so check how your plan counts them.
SMARTY
Runs on Three's network — same GSM codes, and voicemail is the same 123. SMARTY is app-managed like giffgaff, but the dial codes work directly from the keypad.
One thing to check whatever your network: diverted calls are billed like outgoing calls from your phone. On most monthly plans a divert to a UK number comes out of your allowance, but tariffs vary — confirm yours before leaving a divert on permanently.
A divert is only as good as whatever answers
Most tradespeople who look up these codes are trying to solve the same problem: calls ringing out to voicemail while they're on the tools — and callers who won't leave a message ringing the next number on Google instead. Diverting to your own voicemail doesn't fix that. Diverting to a partner or the office helps, if they can always pick up. The third option is diverting to a service built to answer: Graftline picks up in two rings with your business name, asks what the job is, and sends the details to your WhatsApp. The divert code is the same **61* code on this page — just pointed at a number that never rings out.
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Call divert questions, answered
Will diverting calls cost me anything?
The diverted leg is treated like an outgoing call from your phone. On most UK monthly plans, diverts to UK numbers come out of your normal allowance; on pay-as-you-go they're usually charged per minute. Check your own tariff before leaving a divert on long-term — it's the one thing that genuinely varies between networks and plans.
Which divert should a tradesperson set?
The usual combination is 'when unanswered' (**61*…**5#) plus 'when unreachable' (**62*): your phone still rings first, and calls only divert when you can't pick up or you've got no signal. Add 'when busy' (**67*) if you're often on the phone. 'All calls' (**21*) skips your phone entirely — useful for holidays, overkill for day-to-day.
Do these codes work on my network?
Yes. They're GSM standard codes, part of how every mobile network operates — EE, O2, Vodafone, Three, and every virtual network that runs on top of them (giffgaff, Tesco Mobile, VOXI, SMARTY and the rest) all accept them. Prefer the double-star form (**61*, **67*, **62*) — it's the most compatible on iPhone.
What happens to my voicemail?
A divert to another number replaces the divert to voicemail for that condition — so with **61* set, unanswered calls go to your chosen number instead of voicemail. Cancel it with #61# and unanswered calls go back to voicemail as before. Your voicemail box and saved messages aren't touched either way.
How do I check what's currently set on my phone?
Dial *#61# for the no-answer divert, *#67# for busy, *#62# for unreachable, and *#21# for all-calls. Your network replies on screen with whether the divert is active and which number it points at.
The code isn't working — what am I doing wrong?
Dial from the Phone keypad (not Messages), use two leading asterisks (**61* not *61*), the national 0-format number (never +44), include the ring-time seconds (**5# — required on many UK networks or voicemail still wins), and press call. If iPhone says 'Setting Activation Failed' or 'Error performing request', clear old diverts with ##002#, turn off Wi‑Fi Calling, and retry. Still hitting voicemail after a successful set? Re-dial with **5# — the short timer beats voicemail. Still failing? Ask your network to enable call diversion — some prepaid/MVNO plans block it, and a few block diverting to landline (01/02) numbers.