For locksmiths
Never miss a lockout call again.
Nobody shops around calmly for a locksmith. They're stood outside at midnight ringing numbers top to bottom, and the first one to answer gets the job. Graftline makes sure that's you — even when you're on another door.
£79.99/month after the trial — about £2.60 a day · No commitment — cancel anytime
Who's ringing while you can't answer
Locksmith work is the purest first-to-answer trade there is. The caller is locked out right now, and your voicemail is worth exactly nothing to them.
Locked out at midnight
Keys inside, phone on 20%, it's cold. This caller gives each number about four rings before moving to the next. Voicemail doesn't get a message — it gets hung up on.
The break-in
Someone's come home to a forced door. They're shaken, they need the property secured tonight, and they'll book the first locksmith who sounds like they can come. The highest-stakes call in the trade — and it won't wait for you to finish the job you're on.
The snapped key at 7:45am
Half a key in the euro cylinder and they need to get to work. Small job, quick money, completely first-come-first-served.
The landlord lock change
A tenancy's ended and the letting agent needs three locks changed this week. Agents keep a shortlist — answer reliably and you're on it; ring out twice and you're off it.
What one unanswered call can be worth
Graftline costs £79.99 a month. Look at what a single locksmith job typically goes for, and the sums do themselves — one saved call usually covers the month.
Typical UK price ranges, shown to illustrate what a missed call can cost — not a promise of work. Your prices are your own, and Graftline only ever quotes what you tell it to.
How Graftline works
Never miss the job. Skip the retyping.
Graftline answers the call you miss, gets the job onto your phone and reuses those details when you're ready to invoice. You stay in control from first ring to final send.
Around 10 minutes to get your missed calls covered.
Your receptionist
Choose who answers for your locksmith business
Tap to hear a sample. Pick one when you sign up.
You keep grafting. We keep answering.
Graftline is briefed on your prices and coverage during setup, then answers the way you would — fast, calm, and straight to the point.
- 1
Answers before they redial
Two rings, your business name. It gets the essentials fast: where they are, what kind of door and lock, whether they're safe, and a number to reach them on.
- 2
Lockouts get flagged urgent, instantly
Someone stood outside a property can't wait for you to check voicemail at the end of a job. Graftline alerts you straight away, so you can ring back inside a minute and tell them you're coming — which is usually all it takes to win the work.
- 3
The job card lands on WhatsApp
Location, door type, the situation, callback number. If you've set a call-out starting price, it's already been quoted as "from £…". You just decide: go now, or send your ETA.
One plan. Everything in.
£79.99/month
180 minutes of call answering, WhatsApp job cards and job-to-invoice tools included. Try it free for 7 days; cancel during the trial and you won't be charged.
One saved out-of-hours lockout — typically £120 or more — covers the month.
Start 7-day free trial →No commitment — cancel anytime
Straight answers, no small print.
Does it really answer at 3am?
Yes — 24/7 including bank holidays, in two rings, every time. Night lockouts are the calls that pay best and get missed most. That's most of the reason locksmiths sign up.
Can it quote my call-out fee?
Yes. Give us your daytime and out-of-hours starting prices during setup and it quotes them as "from £…" on the call. Anything variable — a full lock change after a break-in, say — gets captured as a job for you to price when you ring back.
How fast do I find out about a lockout?
The job card hits your WhatsApp during the call, and urgent jobs also trigger an immediate alert. Callers this desperate don't stay available long — the point is you ringing back inside a couple of minutes, not an hour.
How does it handle someone who's just had a break-in?
Calmly, which matters. It takes the details, asks whether they're safe, flags the call urgent, and doesn't rush them off the phone. You get everything you need to ring back and take charge.
Do I need a new phone number?
No. Keep the number on your van and your ads, and set your phone to divert to Graftline when you don't answer. One dial code, about two minutes, tested with you before it goes live.
Ready when you are
Stop losing jobs to voicemail.
Get set up in around 10 minutes. Free for 7 days. No commitment — cancel anytime if it's not for you.
Start 7-day free trial →