Partner compatibility sheet
Graftline sits behind the number they already use.
The trader keeps the mobile or business number printed on their van, Google listing and cards. Conditional call forwarding sends only unanswered calls to their dedicated Graftline line.
Their phone rings first
Normal calls and outgoing service stay unchanged.
No answer after ~5 seconds
The network forwards that call to Graftline.
Job details arrive
Graftline answers as the business and sends the enquiry through.
UK network support
Conditional forwarding is a network feature. Exact menus vary on hosted VoIP systems; the reseller can set the no-answer destination in its normal call-flow portal.
Standard GSM setup
No answer after 5 sec
**61*GRAFTLINE_NUMBER**5#Check status
*#61#Remove all diverts
##002#Referral-only keeps responsibilities clean
Graftline bills, onboards and supports the trader directly. The telecom reseller or agency does not access recordings, customer enquiries or account data, and does not provide Graftline support.